Securus Technologies, a prison technology company, is the largest provider of detainee communication services, government information management solutions in the United States and the tracking of detainees. Founded in 1986 Securus has been growing for the last 30 years and currently serves 2600 facilities in 45 states in the United States of America Canada, District of Columbia and Mexico. Securus serves over 1,000,000 inmates and employs approximately 1000 people. It is headquartered in Dallas, Texas and has regional offices in Dallas metro area, Carrollton, Texas, Atlanta, Georgia and Allen Texas.
They have created technologies that help in monitoring inmates and tracking those paroled. They provide ground-breaking technical solutions and a customer service that is receptive; dealing the customers’ issues quickly and efficiently.
The company has introduced a system to control contraband cell phones which I find is very useful in preventing prisoners to a large existent from planning criminal activities while in prison or smuggling drugs into the facility. The Securus’ managed Access Solutions is approved in over 5 Department of Correction facilities in the country. Earlier in the year, Securus launched Wireless Containment Solution, which is a product that has been developed to prevent illegal mobile phones from connecting to mobile networks.
Customer reviews on PR Newswire show that Securus products are well received and that they work. Data provided to various government agencies has provided information that will help and is helping law enforcement not only solve but also prevent crimes. Tapping into calls that inmates make is important in solving problems such as drug selling, access to mobile phones and even corrupt staff member within the correctional facility. Customers also view Securus vision for new and better technologies in the provision of prison security as an opportunity to promote safety in the correctional facility and outside.